TY  - BOOK
AU  - Chapman, Elwood N.
AU  - O'neil, Sharon Lund
TI  - Leadership: essential steps every manager needs to know 
SN  - 0-13-010019-6
U1  - 658.4092 CHA 3rd
PY  - 2000///
CY  - Upper Saddle
PB  - Prentice Hall
KW  - Leadership
N1  - Includes index
ER  -