TY  - BOOK
AU  - Lesikar, Raymond Vincent.
AU  - Flatley, Marie Elizabeth.
TI  - 	 Basic business communication : skills for empowering the internet generation 
SN  - 0072880023 (
U1  - 651.74 LES 
CY  - 	Boston : McGraw-Hill/Irwin, c2005.
KW  - Commercial correspondence. 	
KW  - 	Business communication
KW  - 	English language --Business English. 	
N1  - Includes bibliographical references (p. 586-597) and index
ER  -