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Successfull Service Operations Management

by Metters, Richard | King-Metters, Kathryn | Pullman, Madeleine | Walton, Steve Published by : Thomson (Colonia Polanco) Physical details: xix, 406p 27CM ISBN:0324224370.

Subject(s): Customer services --Management.

Year: 2006

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	University of Kisubi Library test Open shelves	658.812 SUC (Browse shelf (Opens below))	Available		24819

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Includes index

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